Privacy Policy

In conjunction our partners, including companies producing goods and services sold through our site and technology platforms, or companies providing services associated with the sale and fulfillment of those products and services (collectively, our “Partners”), we are joint owners of the information collected on this site. We, along with our partners, collect use and disclose your Personal Information (including individuals associated with you, all of whom are referred to as “you” in this Privacy Policy) in the normal course of business for the following purposes: 

  • Providing you with products and services offered on our site which you are interested in; 
  • Determining your location so we know we and our Partners can target certain offer certain products to you; 
  • Establishing and maintaining communications with you; 
  • Where you have requested information from us or one of our partners, assisting in the response to your request for information; 
  • Responding to your inquiries about purchases, accounts and other services; 
  • Marketing our, and our Partners’, goods and services to you, whether such marketing originates from us or our Partners 
  • Processing transactions through service providers; 
  • Meeting legal, security, processing and regulatory requirements; 
  • Protecting against fraud, suspicious or other illegal activities; and 
  • Compiling statistics for analysis of our sites and our business. 

RETURNS 

All sales are final and returns and exchanges are not accepted. 

MISSING, INCORRECT, OR DAMAGED GOODS 

If you receive your order and it has been damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, email us at support@corkzero.com within 3 days of receiving the shipment. You must include a description of the damages or missing items and include pictures.  

 

FAILURE TO DELIVER 

 

If you enter an incorrect delivery address in connection with your order, or otherwise fail to sign for you order upon deliver, email us at support@corkzero.com. If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus any applicable shipping costs.  

REFUNDS AND EXCHANGES 

We only replace or refund items if they are defective or damaged. If you need to return a defective or damaged item, send us an email at support@corkzero.com. Once your return or damaged or defective goods is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We do not accept exchanges.